Identity Guard was created more than twenty years ago to offer all customers the trusted protection that was once available only to major financial institutions. As a leading provider of consumer and corporate identity risk management services‚ Identity Guard offers a variety of premier identity theft‚ privacy, and consumer solutions.
- Monitoring Alerts
- Anti-Keylogging Software and Anti-Virus Software
- Quarterly or Monthly Credit Scores & Reports
- Lost Wallet Protection Receive up to $2,000 in emergency cash
- $1 Million Identity Theft Reimbursement Insurance
- Mobile App
Identity Guard offers three different memberships that include Identity Guard Essentials, Identity Guard Total Protection and Identity Guard Platinum. The monthly fee for all the above packages ranges from as little as $8.99 to $22.99. In addition to the competitive prices, all packages currently come with a 30-day free trial period that allows consumers to test the service and determine what best suits their needs.
Identity Guard not only offers protection for the computers of their members, but also for anyone who downloads their software, SafeConnex. SafeConnex is a free protection software that ensures credit card numbers, sensitive computer passwords etc. are protected in a secure environment.
Unlike other competing companies that do little or nothing to protect their clients’ computers from outside attacks, Identity Guard goes the extra mile by offering a free product that not only protects its users, but also anyone who downloads SafeConnex.
Perhaps the main and only downer of SafeConnex is that it’s only compatible with Windows devices. Apple users cannot benefit from it.
Identity Guard not only provides protection products for its clientele, but it also provides its services to firms that are willing to invest in white-label protection for their customers. This allows the reselling companies to pass attractive discounts to their clients.
Companies that invest in Identity Guard’s white-label products always benefit from discounted prices. A few of the firms that use white-label identity products by Identity Guard for their customers at the moment include Bank of America along with many others.
A consumer survey conducted recently cites Identity Guard as one of the top performing identity theft protection firms in the industry.
To ensure provision of top quality services, Identity Guard works in partnership with The University of Texas to research and identify trends in identity theft and fraud as well as collect information/data. This research is specifically geared towards enhancement of national, business and individual identity security.
- No Credit Freezes
- No Medical ID Monitoring
- No Family Plan
The refund policy of Identity Guards states that clients who are annual subscribers receive pro-rated refunds. It, however, doesn’t mention the annual pricing or discounts anywhere else in its extensive materials. Consequently, this has led to confusion of many potential clients.
While Identity Guard has made innumerable efforts to fully disclose their policies, some customers still report confusion regarding use of their products and what they buy.
Those who subscribe to either the Identity Guard Platinum or Identity Guard Total Protection packages receive three bureau credit monitoring. On the other hand, the Identity Guard Essentials package does not come with credit monitoring.
UPDATED 5/29/16- Identity Guard has just added two new plans to the mix that will be available to our readers only and will NOT be available through Identity Guard’s own website. There’s the Couples Plan (Which covers two adults) for $26.99 and the Family Plan – (Which covers two adults + up to 15 children) for only $1 more for a total of $27.99. The adults receive the Total Protection plan for both plans and children receive – Child identity monitoring (kID Sure® program).
This new Family Plan is cost effective for families since the kID Sure® program normally costs $9.99 per child. If you have multiple children, then this is definitely the way to go to protect everyone’s identity.
Identity Guard offers its clients a variety of packages whose features and pricing differ. These packages are quite unique and competitive compared to those provided by competitors. The services offered by the company are excellent and guaranteed to help subscribers in the event that their identity has been stolen.
The benefits outweigh the negatives by a large margin. The sign-up process is extremely easy – from using the easy to navigate website – to speaking with their extremely professional customer support staff. You can easily view your credit score, public records, and retrieve more valuable information directly from the dashboard.
Identity Guard is our top recommended provider of identity theft protection due to its overall monitoring and perks they provide to its members.